VisionNet

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Video Conferencing Locations

  • Billing Information 

    • All customers are required to provide Vision Net with accurate and complete billing information, including legal name, physical address, physical billing address, e-mail address, telephone number, and, if applicable, automatic payment information (e.g., credit card). All customers are responsible for reporting to Vision Net any changes in such billing information within 30 days of such change. 

    • Customers are required to fill out the “reservation form” (download or by mail or fax upon request) and provide credit card information in order to reserve a videoconference and/or videoconference locations from Vision Net. Only customers with established credit can reserve conferences based on account with Net 30 terms for which invoices will be sent out every monthly billing cycle. Invoices for services are mailed at the soonest possible convenience of Vision Net's accounting staff. Customers shall be invoiced and charged for standard service charges plus any additional usage or service charges, including time reserved even if full time reserved was not used. All customers are responsible for payment of invoices regardless of whether such invoices were actually received. For customers paying by check, payments are due within 20 days after the date that the invoice is e-mailed, faxed, or mailed by Vision Net to the customer. 

    • All charges invoiced to a customer shall be deemed to be valid and undisputed unless the customer disputes such charges in writing within 30 days after the invoice is received by the customer from Vision Net. Each customer is responsible for payment for all services provided to such customer by Vision Net at Vision Net's standard charges (unless otherwise set forth in the customer's service agreement with Vision Net) and pursuant to Vision Net's standard billing practices, regardless of whether the provided service is specifically set forth in the customer's service agreement with Vision Net. 

 

  • Billing & Cancellation Policy

    • All customers of Vision Net Inc. ("Vision Net") are subject to this billing and cancellation policy (this "Policy"). Use by a customer of “Vision Net” services or network constitutes acceptance by such customer of the terms of this Policy. 

    • A customer may terminate its reserved services with Vision Net only in accordance with its applicable cancellation agreement. To provide written or e-mailed notification to Vision Net of its intent to terminate in accordance with its reservation agreement, a customer must provide such notice via one of the following procedures: 

    • 1) via e-mail to VCS Scheduler.

    • 2) via facsimile to (406) 727-6067; Attention: VCS Scheduling Coordinator or VCS Manager.

    • Written notification of termination must include customer name, address, and telephone number, original reservation date(s) and the effective date of termination of the service. This must be received by Vision Net no less than 48 full business hours (Monday thru Friday 8:00 am to 5:00 pm) before conference reservation to have charges waived. If cancellation is received 24–48 full business hours before conference reservation, 50% of the full cost of the conference will be charged to the customer. If it is under 24 full business hours of the reserved conference, the full rate will be charged to the customer. For all other accounts, the effective date of termination and receipt by Vision Net of written notification of termination must be in accordance with the terms of the applicable service agreement.

    • Reservations that are not terminated in accordance with the above procedures shall remain active and be charged the fees accordingly.