• Multi-homed WAN core using independent Tier I providers

• Equipment, IOS, and firmware inventory

• Troubleshooting assistance on WAN/LAN issues

• Network protocols (ATM, IP, BGP, PNNI)

• Support for VPN design, configuration, and installation

• Equipment provisioning (router and switches)

• Internet security, policy, implementation, and firewall protection

• Load and usage monitoring

• 24 X7 Support

• Provide acquisition of IP addresses

• Control of use

• Route IP traffic throughout the network

• Routing protocol services examples: BGP, OSPF, ISIS

• Provide peering services: telco to telco and customer to customer